- Edited
5 hours and I finally resolved the issue. Thank you to the Russian guy on YouTube who posted a vid on how to reset the box without a remote. I could reset it with my cell phone or the TV remote, but resetting it the way the Russian guy said to do it rebooted the device to the remote pairing screen. Hootin' and hollerin' ensued. She's good to go. I can use the remote the device came with and my audio issue is gone also. I'd take all that frustration to get here all over again.