I had a tee time set up for a group of 4... three guys from my club had never played this course, which was private several years ago. Since then they've been sold and was subsequently turned public.
Nice short course... fun short course. Tough greens, lots of tricky greens. Tee shots have to be at a premium to setup the approach shots. I think it's like 6300 yards.
And the greens have always been immaculate. So I was excited to get a few fellow members here to enjoy a change of scenery.
So I make a call, get a reservation. I ask if they aerated, they said that they aerated earlier in the spring, and that the fall aeration would be a month later following our scheduled round there.
Then the greens staff decided that they needed to do a small-tine aeration, because they were hosting a Pro-Am event two weeks later. They called me 5 days out. I was absolutely shocked to hear from them, because so many courses these days seem to keep their aeration schedules more private than public. And they're certainly not gonna call someone ahead of time to inform them that they aerated their greens.
Except this course.
"Mr. France - just called to inform you that we are aerating tomorrow, and that you and your guest will obviously be dealing with punched greens next week. While we would enjoy your business - we also appreciate you wanting to play your round of golf here in good conditions. Please contact us should you wish to cancel. "
I returned the call, and brought 8 guys up there three weeks later to enjoy the golf, the nice course that it is, and it was was great condition three weeks later.
Not that I expect a golf course to call me personally to inform me of maintenance that might influence me to go elsewhere, but when it happens - I make sure I reward that course later on when the conditions are better.
And I feel obligated to give the details of the name of the course: Mahoning Valley Country Club (which is public - anyone can make a time here). It's a very challenging course because of the greens (which are generally perfect) and a fun little course to play.
Still hard to believe that some courses still find it important enough to let their customers know what to expect, even if it ends up costing them business. But then again - I brought them more business.
So if you find yourself in Northeast PA and wanting an enjoyable challenge at a nice course check out Mahoning Valley Country Club.
They usually have the best greens in the region.