OK, I can finally top them all. Not so much with the shipping results, but with the USPS response.
May 23, 2021
In Transit, Arriving Late
Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility.
May 19, 2021, 5:11 pm
Arrived at USPS Regional Origin Facility
MILAN IL DISTRIBUTION CENTER
May 19, 2021, 2:05 pm
Departed Post Office
EAST MOLINE, IL 61244
May 19, 2021, 1:20 pm
USPS in possession of item
EAST MOLINE, IL 61244
May 19, 2021, 10:38 am
Shipping Label Created, USPS Awaiting Item
EAST MOLINE, IL 61244
Their response, from 6/1. Package is going to Cumberland, MD............
**This case has not been resolved. This is in response to your inquiry regarding the delivery of a package. Please accept our sincere apology for any inconvenience this matter may have caused you.
The Postal Service is aware of the frustration and disappointment caused when we do not live up to our commitment of safe and reliable mail service.
According to the tracking number, there hasn't been any additional scanning activity on this package since it left Milan, IL on 5/19. Which means, it is sitting in a processing plant waiting in line to be processed. This package is not lost. All the processing plants in our area are still behind with processing packages. We have been slowly receiving packages that were mailed out as far back as the beginning of March. That's not saying that it will take your package that long to get here. We are kindly asking customers to please be patient with us. Our processing plants are trying their best to get caught up. Unfortunately, there is nothing that we can do to get this package to its destination any quicker. We will continue to monitor the tracking number and keep you updated with any new information.
An apology is no substitute for good service, but I want to offer one on behalf of the Postal Service. We appreciate your reporting this matter to us. It helps to know the kinds of difficulties our customers have so we can work toward improvements. The information you have provided will be shared with management as they continue their efforts to improve service performance in your area.
Thank you for the opportunity to address this matter with you. If you have any questions, please contact me.
Sincerely,
Karen O'Donnell
Supervisor Customer Services
Cumbdrland**
