Rickochet 2 or 3 day priority was a "goal" but not a guarantee and that they would not even put a tracer out for a package until 10 business days.
Pre-covid: I sent time-sensitive tickets to my Dad on a Monday via Priority for an event the following Saturday (normally a 2-day delivery almost guaranteed). I fretted as soon as I saw they were routed to the New Jersey abyss from KC when our normal route is Topeka -> KC -> Omaha for all mail going to Nebraska addresses. Sure enough, the envelope hadn't moved out of NJ on Thursday until late that night. I called the venue and made arrangements for a duplicate ticket will-call window pick up at the event but my elderly dad wanted those tickets in his hand before he arrived. He called the local postmaster in his small city of 13,000 and explained the problem to her. She felt if they made it to Omaha from NJ the next morning (Friday), they'd be at her local station early on Saturday morning and she said she'd see what she could do for him. The postmaster met the early arrival of the truck from Omaha that Saturday morning, dug through the sacks of Priority Mail, found my envelope, called my Dad and he went down to pick it up! That lady understood customer service and put the capital "P" in Priority.

    It's getting worse. Sold a set of heads that went out in a small flat rate box, VA to CA. It's been nearly 10 days. Latest status: Cleared post facility in SAN JUAN, PUERTO RICO!! WTF?!

      sdandrea1 And I was beginning to wonder about that shaft. Shipped boxes farther than that, same day, and they got them days ago.

          Say what you will about the P.O., but......

          I discovered a huge mistake a short while ago when sending out tracking info to buyers from yesterday. I came across 2 labels, same tracking #, same address. WTF? Panic. Counting/sorting papers/checking PP shipping, etc.. Sent the guy a message telling him Merry Christmas. But, that means I sold 1 I no longer have to ship! Figuring the P.O. would not let the same tracking# through on 2 boxes, we called them. (after closing)They found the boxes, and then asked if I had another correct label ready. I quickly printed one and ran back to the P.O. and was met by the gal on the phone, with the 2 boxes. Slapped the new label on 1, and all is well.
          Except for Sheldon. I felt like a monster telling him, no early Christmas; you gotta pay for everything in life today!

            Par4QC - I have numerous examples of the USPS going far and beyond. Including my neighborhood carrier digging through packages on Christmas Eve trying to find a package with one of my daughter's presents that came in after his truck was loaded for the day. He was a saint.

              I actually have a shipment outgoing who's tracking status is marked as "Arrived at UNKNOWN facility".