ode Send the complaint through their website, unless you like being on hold, or pushing numerous buttons for responses. You'll get a quick response; within 24 hrs. anyway. Typically, it's like jiggling a stuck lock. Once you do it, things free up quickly.
And never wait past 5 days to complain. It should be delivered in 2-3, NO EXCUSES about Covid!!

    Par4QC thanks. I went to the website and submitted a request through the "help find my package" link and provided all relevant info.🤞

      ode

      When this happens, I let the person who sold it to me know so they can do the investigating. I've also called my own local post office who has always been very helpful.

      Stayed on hold one time not all that long ago (a few months back) through the 800#. That was a worthless endeavor. The takeaway was...Don't worry. Your package will eventually get to to you, we just don't know when. It was well over a week late on priority mail. Woman cited COVID reducing staff, and told me x amount of million packages have to go through that facility every day.

      Shipped Tuesday 16th of Feb. from Alabama. (Should take no more than 3 days on priority and usually 2)

      Received Saturday 27th of Feb.

      • ode replied to this.

        Toulon thx... It's something I sold. Dropped off two packages that day one going to Fla. And other to Col. Both same service....Col package arrived promptly.

          LBlack14 When you file a complaint on the website, it is directed to the P.O. that handled the package, and they are the ones that will respond. Sometimes, that complaint will be forwarded to the last known hub/P.O. that accepted the package. I got immediate responses to let me know I would get an answer in 24 hrs. or less. ALL responses were signed by the Postmaster, from the appropriate service area.

          The only problem I've had was with a M.O. that was sent to me. We both filed complaints on both ends, but to no avail. After several weeks, and the $$ matter taken care of another way, it did finally show up, 6 weeks or so later.
          I do not advise sending envelopes during these times. Too many boxes to get tangled up in.

            Par4QC I received a confirmation email and then follow email stating they were looking into it!

            Par4QC
            You inspired me to submit a missing mail inquiry for a parcel that's 10 days past due. I'll be interested to see what shakes.

              DonM After the Texas fiasco, I shook every tree at the 4 day mark. I never gave them a breather; Priority Mail says 2-3 days when I print the labels. I expect it! Some took a couple more days, but who knows how long they would have let them all sit around.
              Since then, 2-3 days has been the norm for packages I've shipped. Mainly, 2 days anywhere. 😉
              Think I did have a slight hangup last week with Steve's box.

                I have my doubts I'm ever receiving this particular item. If I do, this is the most convoluted routing I've ever seen on any package I've ever had sent to me.

                Nothing like the scenic tour from Portland, OR to Massachussetts, and then on up to Nashua, NH.

                Coast-to-Coast and my item's toast.

                Par4QC
                Okay, yesterday afternoon I submitted the report.
                This morning it's out for delivery. So maybe it's been sitting there for a week. ?
                You know, we give our mailman a Christmas card with money in it.
                Bastard.

                  DonM UPS is worse than USPS could ever be, on delaying (a possible early )delivery. I've tracked incoming packages, and see them arriving at the Chicago area hub, let's say, on Mon. night. Normally, that package would come to the local terminal later that night/early a.m., and be delivered Tues.. BUT, if the "scheduled" delivery shows the package "scheduled" for Thurs. delivery, it sits up there until Thurs. early a.m.. Historically, I believe they have never delivered anything ahead of "schedule", it is against their rules.

                  In fact, I'm getting such a delivery today. Scheduled for today, came into that hub Sun. evening. There's your bastards! 😁

                    Par4QC - I've noticed that about UPS for years. They want you to buy an expedited delivery option. FedEx pulls the same crap with me. It can sit until the exact delivery date even though it is in the local terminal.

                      6 days later

                      Tried to do a good deed and send a wedge to @Spuzz but of course, no good deed goes unpunished. Round and round it goes......

                      April 25, 2021, 9:45 am
                      Processed Through Regional Facility
                      JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
                      Your item was processed through our JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER facility on April 25, 2021 at 9:45 am. The item is currently in transit to the destination. Status updates beyond the United States are only available for select countries. For more information, review the list of eligible countries at http://www.usps.com/eligible-countries.htm .
                      April 25, 2021, 3:03 am
                      Departed USPS Regional Facility
                      JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
                      April 25, 2021, 3:03 am
                      Arrived at Regional Facility
                      JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
                      April 23, 2021
                      In Transit to Next Facility
                      April 19, 2021, 9:32 pm
                      Arrived at USPS Regional Facility
                      JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
                      April 19, 2021, 4:05 pm
                      Departed USPS Facility
                      HYATTSVILLE, MD 20785
                      April 18, 2021, 8:25 am
                      Departed USPS Facility
                      DISTRICT HEIGHTS, MD 20747
                      April 17, 2021, 11:02 pm
                      Arrived at USPS Facility
                      DISTRICT HEIGHTS, MD 20747
                      April 17, 2021, 10:17 pm
                      Departed USPS Regional Facility
                      MERRIFIELD VA DISTRIBUTION CENTER
                      April 17, 2021, 6:50 pm
                      Arrived at USPS Regional Facility
                      MERRIFIELD VA DISTRIBUTION CENTER
                      April 17, 2021, 10:51 am
                      Acceptance
                      FAIRFAX, VA 22033

                        Bravopilot

                        It's likely at Canada Customs now, in Mississauga, Ont.
                        Tracking will be sparse from there is my guess. lol
                        If it's there now, it will be here by Thurs at the latest.
                        Cross your fingers!

                          Spuzz Yep, it will "go dark" for 3-5 days, before showing it's in Canada. I just sent a box up there Friday, and it's already gone dark. Very quick from here.

                          I've been getting messages lately asking me "how the hell did you do that ", when they got deliveries in just 2 days. (CONUS) Except going through PA, those people are lazy fucks in their P.O. buildings.

                            Walterjn A few years ago, I was shipping out so many boxes, I swear they had "free pass for Rex" written in every P.O., they were moving so quick. Canada was (seriously)just another 2-3 day delivery, I had so many going up there. If it took 5 days, I thought it got lost. Even had 3 day deliveries to Australia.