Another overbooked United flight...
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ya know,,,, what United did for the reason they did it was completely unprofessional and a totally poor business practice.
however, if you do want your ass beat then don't resist the federallies.
The dude was/is no angel,
The people twittering away saying how bad it was didn't jump and say oh take my seat your a doctor with patients to see.
and all those poor patients haven't been since he's been shacked up with a "team" of lawyers.
the social media court that went into session as soon as twitter and facebook lit up needs to calm down
and on the final note some of the memes are pretty funny.

    Random thoughts on passengers being key hauled off the plane.

    Once you're boarded and seated the airline should not be able to key haul you out of your seat and off the plane. Bumping people should be done at the gate before you've boarded.

    Dr. Dao's past should not be an issue.

    United has (PR wise) and will pay a lot more than a few thousand dollars it could've paid initially to not be where they find themselves today.

    Remembering when flying was a pleasure.

    Mcburbn ya know,,,, what United did for the reason they did it was completely unprofessional and a totally poor business practice.
    however, if you do want your ass beat then don't resist the federallies.

    It was mentioned on the news the 4 or so reasons that passengers can be removed from a flight. This guy was doing none of those. He merely refused to give up his seat which was not a reason for him to get removed. I agree that arguing with a law enforcement officer is not a good idea. I guess Dr. Dao underestimated the response he got. And why should he expect to get the crap beaten out of him for that? This isn't just about United Airlines. This is going to involve the Chicago Aviation Dept. Officers also. It could actually be more about the officers than the airline. Did UA ask the officers to remove that passenger? If not it could be all about the police and not UA.

      United Airlines screwed up with the way they handled this. Which is why they've come out and said that this will never happen again.

      So if the airline itself admits they were in the wrong, then whatever everyone else thinks really doesn't matter. This was a huge PR nightmare, if they had it to do over they would've handled it completely differently.

      What else is there to add really?

        What Dr. Dao did is going to have a positive result for airline passengers going forward. It could involve legislation or just the airlines doing the right thing on their own. Flying has become a pain in the ass since 9-11. Saw this morning that the guy who founded Airbnb has some ideas on how he'd run an airline.

        I can't think of any other business that can get away with how some airlines treat their customers. Similar (certainly not in scope) to how Rosa Parks didn't want to move from her seat on the bus helped spark the civil rights movement. She really was just tired and didn't want to move. Dr. Dao's defiance may have sparked a change in how the airlines treat their passengers.

        PA-PLAYA

        The CEO screwed up big time. It took more than one attempt to get the public mea culpa correct. His initial memo to employees blamed Dr. Dao. He finally ended up where he should've been all along, which is United was wrong in what they did to Dao and it will never happen again.

        Ironically this same CEO won some kind of communications award recently.

          This is what happens when you put employees needs ahead of your customers. I used to have a boss that said "don't get mad at your money". There had to be plenty of other options to get those 4 employees to where they wanted/needed to be, but maybe not WHEN. Probably not as cost effective as bumping passengers, but in the long, sending a private jet with those 4 employees might end up being cheaper.

          McBurbn,
          What was done to that man was reprehensible. That you would defend or provide any rationalization?! Wow! Dude lost teeth! Why?

          A point that I was trying to make is that to the best of my knowledge the authorities that took Dr. Dao off of the aircraft were sworn police officers of the Chicago Aviation Dept. not employees of UAL. Obviously UAL CEO did come less than stellar PR but let the real facts come out to see how much of the blame goes to UAL and how much to the officers who might have reacted totally out of the control of UAL.