Guy comes in the pro shop today, asking me to tighten the screw on his brand new Callaway Epic Speed driver that he bought an hour ago at Golf Galaxy because the head just flew off on his first drive.
So I tighten it one click and give it back to him. He’s back in 2 seconds later with the adapter less shaft ( only The ferrule on it) in one hand and the head with the adapter screwed on in the other.
I couldn’t believe it... the guy had no idea what happened. I told him Callaway did a shit job putting it together and the epoxy didn’t stick to the adapter. He still had the receipt on his pocket. Told him to bring it back and get another one.