scotts33
I struggle with the old saying... It's better to be kind than right. You don't want to skew perception. I look at it like eBay feedback. If I buy something from a seller who ships my item 5 days after they marked it as shipped and it didn't even get accepted until 5 days later, I'm not writing "Fast shipper!"... oftentimes, I'll do what you suggested and leave no feedback at all, and other times I will do what you've cautioned against but I'm not a business, either.
When it comes to Jennifer, I wonder if anyone has ever stood up to her and what process she goes through internally to remain being the person that is perceived the way she is? She has to know her demeanor is chasing business away.
KZG had its day in the sun when Phil played their stuff. I don't watch a ton of golf, but I don't remember seeing KZG anywhere since.