My wife and I are at her parents' home quite often to fix the cable, computer, programmable thermostat, etc. They still answer the phone whenever it rings, and click on "pop-ups". Grrrrrr. My mother went to a smart phone, didn't like it, switched back to a "dumb" phone. I did get her a simple Chromebook, and she does very simple surfing, mostly just Facebook. It's a good way to keep in touch with family scattered all over the place.