Depends where you go. After I was working for TM I got a call from Club Champion. I had no interest in working there but I took the opportunity of an interview to ask all the questions about the crap I heard that goes on there. It’s all true… I wouldn’t trust them.
What I do, I’m not on commission, I’m hourly so I have no reason to bullshit anyone. I always ask them about upgrade shafts. Some want to keep it cheap and we have free upgrade shafts so I’ll keep them in those. If they’re open to anything I’ll hit on a couple price points and show them the data and get their input.
Bottom line, there are a lot of thieves out there. You need to find a person you can trust, which isn’t easy.