I have had this with FedEx on occasion. I got so pissed with them once I drove to the hub and demanded they give me the package, which they “couldn’t do because it was in the truck” I called BS and got my package after more arguing. It might have been an address problem, I had a similar instance with UPS at that same address, thankfully they just called and said their driver couldn’t deliver my package, no details on why, but I could pick it up if I wanted. It worked for me as it was only about 10 mins away and I wanted my new toy haha.
I have gotten to the point of just making sure I’m not relying on anything that’s got to be shipped, with the labor shortages and general issues all the shippers are having, I just make sure to order anything I “need” ahead of time to be sure it gets to me, thus far it’s been ok. It’s frustrating to pay as much as we are for shipping right now and still have these issues though.
Last month, I had to ship out a bathroom fan, going a whopping 130 miles or so, asked for standard ground.. $46.. just insane. We are talking a 10lb box no more than 18x12x12. I was shocked. Thankfully, they did get it there on time and I damaged, but DAMN