rsvman
But Amazon isn't leveraging your money based on odds and wagering. I think most consumers understand that they're not likely gonna get a new big screen tv for half a dollar on Amazon. But odds-making and retail price-making are two totally different animals, especially as it relates to public trust. A guy tries to get that tv for 50 cents, people are laughing at him and calling him all sorts of names on social media. But when a guy makes a wager and the company refuses to honor it, even if it is a software error? Not good.
I agree, however. They should just pay him to maintain good PR. It's not like they can't assume the costs.
If someone goes to an appliance store and makes a purchase, gets great customer service at a fair price with timely delivery - they'll go home and tell 4-5 people (friends/relatives) about their positive experience. If they have a bad experience - they'll tell 20 people.
Business practices may change and have changed over the years, but the principles involved with owning a business and serving the public seldom do.
Then again, maybe FanDuel sees itself as too big to fail and doesn't give a rip. But their reputation won't be elevated if this ends up in court, and it looks like it might.