USPS Package Tracking Issues

Rickochet

We do a bunch of internet shopping and more this time of year. It seems lately that the USPS tracking is not as good as it used to be. It often now takes days for updates and often after posting parcel acceptance it only shows as "on it's way to destination" with no expected delivery date.

The tracking format is different now so I wonder if they have implemented a new tracking system that might be having some teething pains?

Typhoon

Rickochet
We keep getting notifications that say, " unable to deliver...no access". Best part is we are home.

USPS is just a cluster right now...our mailman only delivers mail, not packages. Wtf is that about right? So now we will go 3 days with no mail....but some putz in a mail truck will show up with a package now and then. Nothing is on time.

Try calling the post office to complain are ask a question...a few weeks ago they were just snippy with their replies. Now they pick up the phone and hang it up. Classic.

My guess on the bullshit answer for not delivering a package is the person ran out of time. In the handheld device they use to scan the boxes when delivered it asks them why each thing left on the truck didn't get delivered. The " no access" thing is probably the first thing to pop up and that's what they select.

Happens with our drivers...they all select " missed delivery window" for what they don't get to. I

HybridWood

Rickochet I can provide a similar tale for this USPS First Class Package:

Tracking History
December 14, 2017, 10:12 am
Delivered, In/At Mailbox
HOFFMAN ESTATES, IL 60169

Your item was delivered in or at the mailbox at 10:12 am on December 14, 2017 in HOFFMAN ESTATES, IL 60169.
December 14, 2017, 8:39 am
Out for Delivery
HOFFMAN ESTATES, IL 60169

December 14, 2017, 8:29 am
Sorting Complete
HOFFMAN ESTATES, IL 60169

December 14, 2017, 2:51 am
Arrived at Post Office
HOFFMAN ESTATES, IL 60169

December 9, 2017, 12:14 pm
In Transit to Destination
On its way to HOFFMAN ESTATES, IL 60169

December 8, 2017, 9:14 am
In Transit to Destination
On its way to HOFFMAN ESTATES, IL 60169

December 7, 2017, 9:14 am
In Transit to Destination
On its way to HOFFMAN ESTATES, IL 60169

December 6, 2017, 12:14 pm
USPS in possession of item
ELMHURST, IL 60126

That's eight (8) days to go less than 20 miles... 😡

Luckily the recipient was understanding that USPS does what it will...

ode

I fear this is a trend that won't be going away....holidays just make it worse.....a package allegedly on its way to me-

December 14, 2017, 12:48 pm
In Transit to Destination
On its way to MANITOWOC, WI 54220

The package is delayed and will not be delivered by the expected delivery date. An updated delivery date will be provided when available. The item is currently in transit to the destination as of December 14, 2017 at 12:48 pm. It is on its way to MANITOWOC, WI 54220.
December 13, 2017, 12:48 pm
In Transit to Destination
On its way to MANITOWOC, WI 54220

December 12, 2017, 12:48 pm
In Transit to Destination
On its way to MANITOWOC, WI 54220

December 11, 2017, 6:48 pm
Arrived at USPS Regional Origin Facility
NORTH HOUSTON TX DISTRIBUTION CENTER

December 7, 2017, 9:28 am
In Transit to Destination
On its way to MANITOWOC, WI 54220

December 6, 2017, 9:28 am
In Transit to Destination
On its way to MANITOWOC, WI 54220

December 5, 2017, 9:28 am
In Transit to Destination
On its way to MANITOWOC, WI 54220

December 4, 2017, 3:28 pm
USPS picked up item
HUMBLE, TX 77338

December 4, 2017, 2:21 pm
USPS in possession of item
HUMBLE, TX 77346

December 3, 2017, 8:33 pm
Shipping Label Created, USPS Awaiting Item
HUMBLE, TX 77346

7 days to get from humble to n. Houston, which is roughly 21 miles. And now where is it? 1251 miles to me from N. Houston, by my calculations it will take 417 days to get to me....just in time to start thinking about the 2019 season! This one not a gift, but I do have some leather headcovers coming, which are a gift and guess where they went first, N. Houston, apparently where packages go to die!

Rickochet

ode 7 days to get from humble to n. Houston, which is roughly 21 miles. And now where is it? 1251 miles to me from N. Houston, by my calculations it will take 417 days to get to me....just in time to start thinking about the 2019 season! This one not a gift, but I do have some leather headcovers coming, which are a gift and guess where they went first, N. Houston, apparently where packages go to die!

That looks familiar. I placed an order from Tomball, Tx which is near Houston on 12/11. Still waiting.

mikeintopeka

I thought it was just the seller for some ink tanks for my office printer. Other than the confirmation USPS was now in possession of the package, nothing else was updated in the system until it arrived in a regional sort facility in KC. At that time I started to get daily updates. All in all, the estimated delivery time from California to my mailbox in Kansas was spot on....

I also bought charging cords for my phone from a middleman on Ebay at the same time. He had excellent ratings and he disclosed the stuff was coming factory direct from China. The communication was great until they put it on the proverbial "slow boat from China". 2 - 3 weeks later I have it and his ETA was very accurate.

darpar

The postal service has always been a little "twitchy" on their tracking format.
I've just settled with the conclusion,'it gets here when it gets here'!

LBlack14

Great. Just got a notification that a package I shipped to Texas is delayed.

Rickochet

LBlack14 Great. Just got a notification that a package I shipped to Texas is delayed.

Great. Just got a notice that a package shipped FROM Texas is delayed.

ode

My other package that went through N. Houston arrived and departed in Milwaukee, so at least my gift will get here....the other one is still hiding somewhere😐

Typhoon

One package was scanned for delivery at our house number but on the next street. They post office only said it went to the wrong address. So I happened to see a mail person in front of our house and asked him about it. He says, " oh yeah that went to 27 Frost st...I rang the bell but nobody comes to the door...I'll try again".

Nothing.

I know the people because it happened before. I go over, their stepson, who is a thief and has been busted before answers the door... Knows nothing of course. I ask him to have his parents call me. I end up calling them later on...He never said anything. She and her husband look and find nothing after I talked to her. No way she checked the kid's room.

If was just earrings, we got a refund but USPS couldn't give a shit.

Rickochet

We had a package delivered to the next block last week. The homeowner delivered it to us. We also get text and email notifications of delivery but when we check there is nothing on the porch. Hours later we check the porch and the packages are there. I am guessing the mail carrier scans everything at once in his truck before delivering them.

LBlack14

Rickochet something about Texas I reckon.

sdandrea1

With USPS PRIORITY, you should get good consistent updates. All other USPS services, not so.

Rickochet

sdandrea1 With USPS PRIORITY, you should get good consistent updates. All other USPS services, not so.

Perhaps. I would think once a tracking number is in the system they would all be the same.

sdandrea1

Rickochet

Nope. Priority packages get a scan at every stop. Not so with cheaper services.

mikeintopeka

@sdandrea1#40686 sdandrea1

With USPS PRIORITY, you should get good consistent updates. All other USPS services, not so.

Here's a doozie...I had to send a large 5 figure check to a company in Chicago to bind a deal a week ago and I used USPS Priority EXPRESS (overnight). Tracking went fine until it was supposed to be delivered and even tracked it far enough that I knew it was going to be delayed a day. Last communication was 'out for delivery to post office' the 2nd day it was in-transit (it was going to a lock box in a post office.) I waited and waited for the delivery confirmation and I never received it. So I go to my neighborhood p.o. and the counter person saw the same tracking info on his screen, apologized for the delay, and cheerfully refunded my $23.75 in cash. I go "Hey! Where is the envelope with the check?" His response turned out correct as the recipient hasn't dunned me for the missing check - the delivery scan apparently wasn't recorded on the hand held. "We assume it WAS delivered because if there was a problem it would have noted 'returned - unable to deliver"'.

These are the same yahoos running a system that is going to Congress in January to get another rate increase. Serious!

darpar

And THEN there's this:
USPS tracking showed a delivery date for some Can-Am parts on this Monday....
And they show up today!😎

Hoss7504

HybridWood

Beating a very dead horse here, but I'm super pissed. I ordered something that ended up being shipped from a facility 35 miles from me on Monday. It has been "in transit to destination" since Tuesday. I'm hoping I get it Monday.

7 days to go 35 miles! I could have crab walked there and back faster...

Ringoblack

Another USPS tale......We had a delivery scheduled for last Sunday from Amazon. It didn't show up. I checked with the USPS and Amazon and the reason was "Business was Closed/Not Open". It is to our home.. how can we be closed?!?

HybridWood

Ringoblack I've had that happen to me as well. My thought is that the USPS delivery individual did not want to deliver the package that day (too tired, or something...) so that's the reasoning they gave to not deliver it.

Bigborgel

Fedex.

Rickochet

Bigborgel Fedex.

I am guessing that you are recommending Fuddex? Ok if you have access. In my city I have one UPS store miles across town and zero Fedex pickup options. So, USPS it is or long drive to UPS.