F'ing Smartpost

mcavoy

Would someone please put a bullet in this service already? Only in the world of Smartpost does free "2 day delivery" turn into a week long odyssey . I know why online retailers use it but it might be one of the most universally reviled services out there today. Rant over. Just needed to get that out.

ValueGolf

We tried it for about a week. Not worth the money savings.

sdandrea1

ValueGolf We tried it for about a week. Not worth the money savings.

Not worth the aggravation to your customers, either. Thank you.

Umfaan

P.T. Barnum says...

mcavoy

Umfaan Yeah but they don't tell you up front its going Smartpost

Rickochet

Most Smartpost order I get are routed through a Smartpost terminal in Indy. Fedex gets it there in day or two and it might sit there for a week until I guess the wagon gets full. I will not deal with companies that ship Smartpost. I will be happy to pay more to get it quicker. Just don't surprise me with Smartpost. My wife calls it ShartPost. UPS Surepost is not quite as bad but they try to bait you into delivering it quicker for a fee before they hand it over to the USPS.

mcavoy

Rickochet Well if you look the USPS service that is used under Smartpost is Parcel Select, which used to be called Parcel Post. In other words, the slow boat to China.

Rickochet

mcavoy
I really don't know if is the same for a package that you and I would send out by USPS. I often send stuff out cheapest USPS rate and it never gets hung up like it does when I get a package from a vendor shipped SmartPost. When you ship out USPS they handle it the entire way. SmartPost is Fedex hand off to USPS. That is when it gets hung up in the Smartpost hub. Here is a list showing the 25 hubs. http://www.fedex.com/us/smart-post/network.html