mikeintopeka mikeintopeka 4 days ago
Thank you for the heads up. I dropped my Costco membership when it renewed shortly after the last offering of these pearls. I was shut out after spending a couple hours trying to buy and wasn't informed they were out of stock until I was waiting for confirmation after checking out and confirming payment. I wrote a polite email to customer service about my travails and rec'd a standardized reply basically saying 'tough shit'.
Fast forward to today (4+ months later) and I went online to look at the ad for these balls. I had to sign in the same as a member would be required for a 'members' limit on the purchase. Thanks to 'cookies' my old member number and password were prefilled and I got in! I drop a 2 doz package in my cart and I'm still rolling. I clicked 'check out' and it populated my card information on file but I had to add the CRV. I add it, pay for the order by confirming the order, and I have new balls on the way.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
BUSTED!
I received this email from Costco yesterday morning about the same time my box of Signature golf balls arrived. When I saw the title of the email I was ready to apologize and let them have it, for the third time, the hassle I went through trying to purchase the last time they were available. I received my golf balls and now I can now put my bad experience with Costco behind me. I'm blackballed so I won't be ordering anything else from them again but to their credit, they were nice about this.
Costco.com Membership Issue
Costco.com Customer Service <notifications@costco.com>
10:22 AM (21 hours ago)
To: mikeintopeka
Costco.com Membership Issue
Dear Valued Member,
Thank you for your recent order from Costco.com. It has come to our attention that the membership number you entered on this order, 111852619ab, has expired or is no longer valid.
This issue is not effecting the processing of your order. Unless otherwise needed, it is not necessary to contact us regarding the expired/invalid membership.